Have you upgraded to Mac OS Catalina? The Mac OS Catalina upgrade caused Microsoft Word to crash if the Word user had certain add-ins installed. WordRake was one of the incompatible add-ins.
A solution is now available for WordRake users. If you install a new version of WordRake, it will resolve the incompatibility and Word will not crash. (NOTE: The only way to get a Catalina-compatible version is to use the link below.)
You must take action to resolve the crashing issue. Please install the latest version of WordRake for Mac from the following link:
Even if you have not yet upgraded to Catalina, you should install the latest version of WordRake.
If you were unable to use Word or WordRake, please contact our support team to have additional time added to your WordRake license.