macOS updates

Have you recently updated to macOS Catalina version 10.15.4 or Mojave version 10.14.6?

The macOS update causes Microsoft Word to crash if the Word user has certain add-ins installed. WordRake was one of the incompatible add-ins.

Go to this page and follow the instructions to install the latest version. In the meantime, if you need to, you can uninstall WordRake by going to:

Mac HD/Library/Application Support/WordRake/Uninstall

and double-clicking the file located within.

If that doesn't resolve the issue, please contact support.


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