Follow

macOS updates

Have you recently updated to macOS Catalina version 10.15.4 or Mojave version 10.14.6?

The macOS update causes Microsoft Word to crash if the Word user has certain add-ins installed. WordRake was one of the incompatible add-ins.

Go to this page and follow the instructions to install the latest version. In the meantime, if you need to, you can uninstall WordRake by going to:

Mac HD/Library/Application Support/WordRake/Uninstall

and double-clicking the file located within.

If that doesn't resolve the issue, please contact support.

 

Have more questions? Submit a request